Privacy Policy
Effective Date: 16th Dec 2024
At SMS Sender, a brand owned by Wanroi Limited, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website, products, and services. By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
1. Who We Are
Company Name: Wanroi Limited
Brand Name: SMS Sender
Registered Office: Sierra Quebec Bravo, 77 Marsh Wall, London E14 9SH, United Kingdom
Email: info@wanroi.com
Wanroi Limited is the data controller responsible for processing your personal data under the UK GDPR.
2. What Data We Collect
We may collect and process the following types of personal data:
2.1 Information You Provide Directly
Contact Details: Name, email address, phone number, and business information.
Account Information: Username, password, and subscription details.
Message Content: SMS messages you send using our platform.
2.2 Information We Collect Automatically
Device Data: IP address, browser type, operating system, and device type.
Usage Data: Actions performed on our website or platform, such as login times and campaign statistics.
2.3 Payment Information
When you subscribe to our services, payment details are securely processed by our third-party payment provider. We do not store your payment information.
3. How We Use Your Data
We use your personal data for the following purposes:
To Provide Our Services: Setting up accounts, managing campaigns, and delivering SMS messages.
To Improve Our Services: Analysing usage patterns and feedback to enhance features and functionality.
To Communicate with You: Sending important updates, newsletters, or responding to your queries.
To Ensure Legal Compliance: Meeting GDPR and other regulatory requirements.
4. Legal Basis for Processing
We process your personal data under the following legal bases:
Consent: When you explicitly agree to receive marketing communications.
Contractual Necessity: To deliver the services you’ve subscribed to.
Legal Obligations: To comply with applicable laws and regulations.
Legitimate Interests: To improve our services and ensure secure operations.
5. How We Protect Your Data
We take appropriate technical and organisational measures to safeguard your data, including:
Encryption of data during transmission.
Regular system monitoring and security updates.
Access control to sensitive data, ensuring only authorised personnel can access it.
6. Data Sharing and Transfers
We do not sell or rent your data to third parties. However, we may share your data with:
Service Providers: Third-party payment processors or analytics providers.
Legal Authorities: When required by law or to protect our legal rights.
If data is transferred outside the UK or European Economic Area (EEA), we ensure appropriate safeguards, such as Standard Contractual Clauses, are in place.
7. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.
Account data: Retained as long as your account remains active.
Campaign data: Retained for [Insert Timeframe, e.g., 12 months] for analytics and compliance.
8. Your Rights
Under the UK GDPR, you have the following rights:
Access: Request a copy of the personal data we hold about you.
Correction: Update or correct inaccurate information.
Erasure: Request deletion of your data ("right to be forgotten").
Restriction: Limit the processing of your data in certain circumstances.
Data Portability: Request your data in a structured, commonly used format.
Objection: Opt-out of certain types of processing, such as marketing.
To exercise any of these rights, please contact us at info@wanroi.com.
9. Cookies
We use cookies and similar technologies to enhance your experience and analyse website usage. For more details, refer to our Cookie Policy.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
11. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Address: Sierra Quebec Bravo, 77 Marsh Wall, London E14 9SH, United Kingdom
Email: info@wanroi.com